Emergency Contacts


Call us on 01250 718700,  Mon – Fri  9am – 5pm

You can report an emergency, disruption to your water supply, water quality or wastewater service to Castle Water during office hours by calling 01250 718700.

24 Hours – 7 days

Outside our normal office hours, in an emergency, or if you experience unplanned changes or disruption to your water supply, water quality or wastewater service, please call your water network owner directly on the appropriate emergency number listed below:

Thames Water

0800 316 9800

Affinity Water

0345 357 2407

South East Water

0333 000 0365

Portsmouth Water

0239 247 7999

 

Albion Water

0800 917 5819

Anglian Water & Hartlepool Water

03457 145 145

Bournemouth Water

01202 590 059

Bristol Water

0345 702 3797

Cambridge Water

01223 706 050

Essex & Suffolk Water

0345 782 0999

Independent Water Networks

02920 028 711

Leep Utilities

0300 373 3540

Matrix Water

0330 043 2320

Northumbrian Water

0345 717 1100

Scottish Water

0800 0778 778

SES Water

01737 772 000

South Staffs Water

0800 389 1011

South West Water

0344 346 2020

Southern Water

0330 303 0368

United Utilities

0345 672 3723

Veolia Water

03451 482 909

Welsh Water / Dŵr Cymru

0800 260 5053

Wessex Water

0345 600 4600

Yorkshire Water

0333 414 9040