Emergency Contacts


Call us on 01250 718700,  Mon – Fri  9am – 5pm

You can report an emergency, disruption to your water supply, water quality or wastewater service to Castle Water during office hours by calling 01250 718700.

24 Hours – 7 days

Outside our normal office hours, in an emergency, or if you experience unplanned changes or disruption to your water supply, water quality or wastewater service, please call your water network owner directly on the appropriate emergency number listed below:

Thames Water

0800 316 9800

Affinity Water

0345 357 2407

South East Water

0333 000 0365

Portsmouth Water

0239 247 7999

 

Albion Water

0800 917 5819

Anglian Water & Hartlepool

0345 714 5145

Bournemouth Water

0344 346 2020

Bristol Water

0345 702 3797

Cholderton & District Water

07437 445 863 – Out of hours & weekends

07379 117 279 – External stop cock issues

Essex & Suffolk Water

0800 526 337 – Heavy leaks or burst pipes

0345 782 0999 – No water supply or other supply emergencies

Independent Water Networks Ltd

02920 028 711

Leep Utilities

0300 373 3540

Northumbrian Water

0800 393 084 – Emergency leaks & burst pipes

0800 328 7648 – Sewer flooding or blockages

0345 717 1100 – No water or general sewerage issues

Scottish Water

0800 077 8778

Severn Trent Water

0800 783 4444

South Staffs Water

0800 389 1011

South West Water

0800 230 0561 – Emergency leaks

0344 346 2020 – No water or sewerage

Southern Water

0330 303 0368 – General

0800 820 999 – Leaks (specific line)

Sutton & East Surrey Water

01737 772 000

United Utilities

0345 672 3723

Wessex Water

0345 600 4600

Yorkshire Water

0333 414 9040